Why Doesn’t the Industry Advertise the Skills People Learn Here?
By Phil Bruno In my line of work, I talk to a lot of employees and middle managers in the [...]
By Phil Bruno In my line of work, I talk to a lot of employees and middle managers in the [...]
By Phil Bruno Anyone working in the hospitality and tourism industry for the past few years knows there has been [...]
“Technology cannot hug a repeat guest,” said George Aquino, the vice president and managing director of AHC+Hospitality, formerly the Amway Hotel Corporation, based in Grand Rapids, Mich.
Phil Bruno created a customized training program after the completion of stakeholder interviews that involved all levels of staff.