PHLCVB contacted Treat ‘em Right to develop training programs that taught the skills needed to provided the best possible Philadelphia guest brand experience.
Phil Bruno created a customized training program after the completion of stakeholder interviews that involved all levels of staff.
Metro needed help, and made the decision to engage Phil Bruno with Treat ‘Em Right to design and deliver an effective customer service training program.
Destination Niagara USA contacted Treat ‘em Right to assist with the development of a new hospitality training program for their frontline employees.
Destination Cleveland needed help in changing the conversation around Cleveland so they reached out to Phil Bruno with Treat ‘em Right to design and deliver an effective hospitality training program.